ROUND 03 — Offline App Feedback (VTDOH) 1Intro2Task 13Task 24Task 35Task 46Task 57Task 68Task 79Task 810 Thank you for your willingness to help us improve the USAFS Offline App! Today, you will review the Inspection Search screens and provide feedback on their clarity and usability. You’ll see screens for: Inspection Search (default view) Inspection Search with active filters Column customization Filter options Empty search results For each screen: We’ll show you the screen We’ll explain when you would see this screen You’ll answer a few questions about that screen only Please focus on one screen at a time, and answer the questions based only on the screen you’re currently viewing. Your feedback will help us ensure the Inspection Search feature is clear, intuitive, and meets your needs. At the end of the survey, you’ll have a chance to share any other feedback or thoughts you’d like us to know about. Before you begin, please enter your information below:First Name(Required)Email(Required) Choose your agency:(Required)— Choose —Alaska Department Of Environmental ConservationArkansas Department of HealthIowa Department of Inspections, Appeals, & LicensingIllinois Department of Public HealthIndiana Department of HealthKansas Department of AgricultureMinnesota Department of AgricultureNorth Dakota Health & Human ServicesSouth Dakota Department of HealthVermont Department of HealthWest Virginia Department of AgricultureWyoming Department of AgricultureIt should take about 20-25 minutes to complete your feedback. Click “BEGIN” to get started. TASK 1 As you work, you may need to search for inspection records. After either selecting the inspection shortcut from the Home Screen or the main navigation – you will be taken to the screen below. Based on what you see, answer the questions that follow: Is it clear what this screen is for?(Required) Yes No If no, explain:The search bar searches across multiple columns including Type, Reason, Status, Business name, etc. Does this match what you would expect, or would you expect something different?(Required) Yes, this matches my expectations No, I would expect it to work differently If no, explain:Is it clear how to access the full details of an inspection from this screen?(Required) Yes No If no, explain:When searching for inspections, describe how you would typically use the search bar:(Required)Is there anything unexpected, incorrect, or missing from the screen?(Required)If you could change one thing about this screen, what would it be?(Required) TASK 2 After applying filters to your inspection search, the active filters will display as tags below the search bar. The image below shows an example of what the Inspection Search screen looks like with multiple filters applied. Based on what you see, answer the questions that follow Looking at the screen, you have multiple filters applied (shown as tags below the search bar). If you then type something into the "Search Inspection Records" box, what would you expect to happen?(Required) The search would clear all filters and search across all records The search would work alongside the filters (both would be applied together) I have a different expectation If you have a different expectation, explain:Which approach would be most useful for your workflow when combining search and filters?(Required) Search within filtered results (filters stay active and narrow the search) Search clears filters and searches everything (but I can reapply filters afterward if needed) Other preference If other preference, explain:Is it clear how to remove individual filters from your search?(Required) Yes No If no, explain:Is it clear what the "Clear All" button does?(Required) Yes No If no, explain:When you see "Edit Columns" in the top right, what do you expect that button to do?(Required) TASK 3 When viewing inspection search results, you can customize which columns are displayed in the table. After clicking the “Edit Columns” button in the top right corner of the Inspection Search screen, the popup shown below will appear. This allows you to show or hide columns by toggling them on or off. Based on what you see, answer the questions that follow: Are there any columns you would consider essential – meaning they should always be visible and not able to be hidden?(Required) No, all columns should be optional to hide Yes (please specify which columns) Which columns?The screen states "Only 10 columns can be selected at a time." Is this limitation clear and understandable?(Required) Yes, very clear Not clear I didn’t notice this message If you needed to view more than 10 columns of information, what would you do?(Required) Toggle columns on/off as needed to see different information I would be frustrated by this limitation Is there anything unexpected, incorrect, or missing from the screen?(Required)If you could change one thing about this screen, what would it be?(Required) TASK 4 When searching for inspection records, you can apply filters to narrow your results. After clicking the “Filters” button on the Inspection Search screen, the popup shown below will appear. The filters are organized into categories on the left side. In this example, “Inspection Information” is selected and displays the available filter options on the right. Based on what you see, answer the questions that follow: Is it clear what this screen is for?(Required) Yes No If no, explain:Looking at the filter categories on the left (Inspection Information, Program Information, Enforcement Information, etc), is it clear how to access different types of filters?(Required) Yes No If no, explain:For each filter option below, indicate how often you would use it when searching for inspections:Disposition Type(Required) Never Rarely Sometimes Often Very Often Official/Unofficial(Required) Never Rarely Sometimes Often Very Often Inspection Date Range(Required) Never Rarely Sometimes Often Very Often Inspection ID(Required) Never Rarely Sometimes Often Very Often Overall Compliance(Required) Never Rarely Sometimes Often Very Often Public Health Inspector(Required) Never Rarely Sometimes Often Very Often Inspection Type(Required) Never Rarely Sometimes Often Very Often Inspection Reason(Required) Never Rarely Sometimes Often Very Often Outstanding fee(Required) Never Rarely Sometimes Often Very Often Inspection Status(Required) Never Rarely Sometimes Often Very Often Is there anything unexpected, incorrect, or missing from the screen?(Required)If you could change one thing about this screen, what would it be?(Required) TASK 5 This screen shows the Search Filters popup with the “Business Information” category selected. Based on what you see, answer the questions that follow: For each filter option below, indicate how often you would use it when searching for inspections:Classification(Required) Never Rarely Sometimes Often Very Often Sub Classification(Required) Never Rarely Sometimes Often Very Often Business ID(Required) Never Rarely Sometimes Often Very Often Business Name(Required) Never Rarely Sometimes Often Very Often City(Required) Never Rarely Sometimes Often Very Often State(Required) Never Rarely Sometimes Often Very Often Region(Required) Never Rarely Sometimes Often Very Often County(Required) Never Rarely Sometimes Often Very Often Zip(Required) Never Rarely Sometimes Often Very Often TASK 6 This screen shows the Search Filters popup with the “Program Information” category selected. Based on what you see, answer the questions that follow: For each filter option below, indicate how often you would use it when searching for inspections:Program Type(Required) Never Rarely Sometimes Often Very Often Program ID(Required) Never Rarely Sometimes Often Very Often TASK 7 This screen shows the Search Filters popup with the “Enforcement Information” category selected. Based on what you see, answer the questions that follow: For each filter option below, indicate how often you would use it when searching for inspections:Citation Status(Required) Never Rarely Sometimes Often Very Often Citation Result(Required) Never Rarely Sometimes Often Very Often Enforcement Date Range(Required) Never Rarely Sometimes Often Very Often Warning Letter Type(Required) Never Rarely Sometimes Often Very Often Warning Letter Date Range(Required) Never Rarely Sometimes Often Very Often TASK 8 When a search or filter combination returns no matching records, you will see the screen shown below. Based on what you see, answer the questions that follow: When you see this screen, is it clear why there are no results?(Required) Yes No If no, explain:Is there anything unexpected, incorrect, or missing from the screen?(Required)If you could change one thing about the screen, what would it be?(Required)When you see this screen, what would you do next?(Required) Would you like to share any general feedback about the screens you saw today?(Required) Yes No If yes, please give your feedback below:
