ROUND 14 — Offline App Feedback (Enforcements) Step 1 of 6 16% Thank you for taking the time to share your feedback on the USAFS Offline App. In this survey we will ask about the Enforcement Search and Enforcement Maintenance screens. Your feedback will help us determine which information to show by default and how to design these screens for offline use. How it works: We’ll show you mockups of the new Enforcement screens and ask about your real experiences working with enforcement records — both online and offline Time commitment: Approximately 15-20 minutes Please provide the following information about yourself or your team, then Click “BEGIN” to get started.Name(Required)(First name or Team Name – if submitting as a group)Email(Required) Choose your agency:(Required)Alaska Department Of Environmental ConservationArkansas Department of HealthIowa Department of Inspections, Appeals, & LicensingIllinois Department of Public HealthIndiana Department of HealthKansas Department of AgricultureMinnesota Department of AgricultureNorth Dakota Health & Human ServicesSouth Dakota Department of HealthVermont Department of HealthWest Virginia Department of AgricultureWyoming Department of AgricultureHow would you describe your role (or the roles of the people who are responding to this survey)?(Required)(check all that apply) Inspector Supervisor of Inspectors Inspector & Supervisor of Inspectors (dual role) Other What is your role:(Required) Understanding Enforcement WorkflowsWhich of the following enforcement-related tasks have you personally done in the past year while in the field?(Required)(Select all that apply) Looked up an existing enforcement record to review its details Created or initiated a new enforcement from the facility maintenance screen Selected “Further Action” while creating or editing an inspection Approved or reviewed an enforcement request submitted by an inspector Edited enforcement details (status, type, notes, etc.) Viewed enforcement-related reports or letters (PDFs) I don’t work with enforcement records Thank you for your time! This survey focuses on enforcement-related screens, which falls outside your day-to-day work. We’ll reach out when the next survey is available — it may be a better fit for your role. You may close this window. If you have any general feedback about the offline app, feel free to reach out to Jessica at jessica.harrison@afdo-support.com.To continue – you MUST select at least 1 option from the question aboveThink about the last time you needed enforcement information while in the field (with limited or no internet). What were you trying to do?(Required)(Select all that apply) Review an open enforcement before visiting a facility Check enforcement status or history during an inspection Look up details of a warning letter or notice Find enforcement records associated with a specific facility Create or request a new enforcement action I have not needed enforcement information while offline Other Explain other:(Required) You indicated that you’ve selected “Further Action” while creating or editing an inspection. The next few questions are about that specific action.Have you ever selected "Further Action" while working offline (without an internet connection)?(Required) Yes No – I’ve only done this while connected to the internet I’m not sure After you selected "Further Action" while offline and the app synced back to the server, what happened?(Required) The further action request appeared correctly in the online system The further action request did not appear in the online system I’m not sure – I didn’t check afterward What did you do when the further action request didn't sync to the online system?(Required) Understanding Enforcement Search — Column Usage The screenshot below shows one example of how the proposed Enforcement Search screen might look in the offline app. This screen does not currently exist in the offline app – we’re considering adding it. Please note: The screenshot below is an example mockup to give you an idea of what we are building. It does not reflect any specific state’s configuration. In the live app, all data, labels, and fields will match your state-specific configuration. The mockup above only shows a few columns, but additional columns are also be available. The next question lists ALL possible columns.In the past year, have you needed to search for or look up enforcement records while working in the field?(Required) Yes, and I had internet access Yes, but I did NOT have internet access Yes, both situations No, I haven’t needed to look up enforcement records in the field Below is the full list of columns that could be shown on the Enforcement Search results screen. Which columns would you actually look at to find and decide which enforcement record to open?(Required)(Select all that apply) Enforcement ID Associated Elements (e.g., Imminent Health Hazard Closure, Warning Letter, 1st Notice) Create Date Inspection ID Facility ID Facility Name Results (View/Download enforcement report) Mailing Address Enforcement Status (Pending, Open, Closed, etc.) Enforcement Type Inspector Looking at the mockup, what do you think the "Results" column (with the "view" link and "document" icon) allows you to do?(Required)(Select one) View and/or download the enforcement report (PDF) View the full enforcement record details View the inspection results linked to this enforcement I’m not sure Is there anything about the proposed Enforcement Search screen that you find confusing or would like to see improved?(Optional) Understanding Enforcement Maintenance — Section Usage The screenshot below shows the proposed Enforcement Maintenance screen for the offline app. This screen shows the full details of a single enforcement record. Please note: The screenshot below is an example mockup to give you an idea of what we are building. It does not reflect any specific state’s configuration. In the live app, all data, labels, and fields will match your state-specific configuration. The following questions ask how often you use each section when viewing an enforcement record. Understanding Enforcement Maintenance — Section Usage The screenshot below shows the proposed Enforcement Maintenance screen for the offline app. This screen shows the full details of a single enforcement record. Please note: The screenshot below is an example mockup to give you an idea of what we are building. It does not reflect any specific state’s configuration. In the live app, all data, labels, and fields will match your state-specific configuration. The following questions ask how often you use each section when viewing an enforcement record. Understanding Enforcement Maintenance — Section Usage The screenshot below shows the proposed Enforcement Maintenance screen for the offline app. This screen shows the full details of a single enforcement record. Please note: The screenshot below is an example mockup to give you an idea of what we are building. It does not reflect any specific state’s configuration. In the live app, all data, labels, and fields will match your state-specific configuration. The following questions ask how often you use each section when viewing an enforcement record. Understanding Enforcement Maintenance — Section Usage The screenshot below shows the proposed Enforcement Maintenance screen for the offline app. This screen shows the full details of a single enforcement record. Please note: The screenshot below is an example mockup to give you an idea of what we are building. It does not reflect any specific state’s configuration. In the live app, all data, labels, and fields will match your state-specific configuration. The following questions ask how often you use each section when viewing an enforcement record. Understanding Enforcement Maintenance — Section Usage The screenshot below shows the proposed Enforcement Maintenance screen for the offline app. This screen shows the full details of a single enforcement record. Please note: The screenshot below is an example mockup to give you an idea of what we are building. It does not reflect any specific state’s configuration. In the live app, all data, labels, and fields will match your state-specific configuration. The following questions ask how often you use each section when viewing an enforcement record. Understanding Enforcement Maintenance — Section Usage The screenshot below shows the proposed Enforcement Maintenance screen for the offline app. This screen shows the full details of a single enforcement record. Please note: The screenshot below is an example mockup to give you an idea of what we are building. It does not reflect any specific state’s configuration. In the live app, all data, labels, and fields will match your state-specific configuration. The following questions ask how often you use each section when viewing an enforcement record. Understanding Enforcement Maintenance — Section Usage The screenshot below shows the proposed Enforcement Maintenance screen for the offline app. This screen shows the full details of a single enforcement record. Please note: The screenshot below is an example mockup to give you an idea of what we are building. It does not reflect any specific state’s configuration. In the live app, all data, labels, and fields will match your state-specific configuration. The following questions ask how often you use each section when viewing an enforcement record. Understanding Enforcement Maintenance — Section Usage The screenshot below shows the proposed Enforcement Maintenance screen for the offline app. This screen shows the full details of a single enforcement record. Please note: The screenshot below is an example mockup to give you an idea of what we are building. It does not reflect any specific state’s configuration. In the live app, all data, labels, and fields will match your state-specific configuration. The following questions ask how often you use each section when viewing an enforcement record. When viewing an enforcement record while out in the field, how often do you use or reference the Summary section (Facility Information, Owner Information, Enforcement Details)?(Required) Almost every time Sometimes Rarely Never How often do you use or reference the Inspections section – while out in the field?(Required) Almost every time Sometimes Rarely Never How often do you use or reference the Warning Letter section – while out in the field?(Required) Almost every time Sometimes Rarely Never How often do you use or reference the Prosecution section – while out in the field?(Required) Almost every time Sometimes Rarely Never How often do you use or reference the Settlement Agreement section – while out in the field?(Required) Almost every time Sometimes Rarely Never How often do you use or reference the Administrative Hearing section – while out in the field?(Required) Almost every time Sometimes Rarely Never How often do you use or reference the Civil Penalty section – while out in the field?(Required) Almost every time Sometimes Rarely Never How often do you use or reference the Violations section – while out in the field?(Required) Almost every time Sometimes Rarely Never How often do you use or reference the Internal Notes section – while out in the field?(Required) Almost every time Sometimes Rarely Never How often do you use or reference the Enforcement Information section – while out in the field?(Required) Almost every time Sometimes Rarely Never Think about the last time you opened an enforcement record – while out in the field. What were you trying to do or find?(Required)Is there any information you expected to see on the Enforcement Maintenance screen that isn't shown?(Optional) Is there anything about the proposed Enforcement Maintenance screen that you find confusing or would like to see improved?(Optional) Understanding Enforcement Reports & Documents OfflineIn the past year, have you needed to view any of the following documents while in the field?(Required)(Select all that apply) Enforcement reports or letters (e.g., Warning Letters, Notices) Complaint reports Settlement agreement documents I have not needed to view these documents in the field When you needed to view these documents in the field, did you have internet access?(Required) Yes, I was able to access them online No, I could not access them because I was offline Sometimes I had access, sometimes I didn’t What did you do when you couldn't access enforcement or complaint documents offline?(Required) Would you like to share any general feedback about today's survey?(Optional)
