ROUND 10 — Offline App Feedback Step 1 of 3 – Intro 33% Thank you for your willingness to help us improve the USAFS Offline App! In this survey we will ask questions about the Account Maintenance and Program Maintenance screens you use to view and edit details related to business ownership, facility details, as well as permit/licensing information. Your feedback will help us improve these screens for the next release. How it works: We’ll show you the Program and Account Maintenance screens and ask about your real experiences using it in the field without an internet connection (offline). Time commitment: Approximately 5-10 minutes Please provide the following information about yourself or your team, then Click “BEGIN” to get started.Name(Required) First name or Team Name – if submitting as a group Email(Required) Choose your agency:(Required)— Choose —Alaska Department Of Environmental ConservationArkansas Department of HealthIowa Department of Inspections, Appeals, & LicensingIllinois Department of Public HealthIndiana Department of HealthKansas Department of AgricultureMinnesota Department of AgricultureNorth Dakota Health & Human ServicesSouth Dakota Department of HealthVermont Department of HealthWest Virginia Department of AgricultureWyoming Department of AgricultureHow would you describe your role (or the roles of the people who are responding to this survey)?(Required) Inspector Supervisor of Inspectors Inspector & Supervisor of Inspectors (dual role) Other (check all that apply)What is your role:(Required) TASK 1: Program Maintenance Screen Usage The following questions will be about your usage of the Program Maintenance screen while working in the field. The screenshot below shows an example of the Program Maintenance screen in the offline app. Your version may look slightly different based on your state. How often do you need to view or edit each of the following sections when you open a Program Maintenance record? TASK 1: Program Maintenance Screen Usage The following questions will be about your usage of the Program Maintenance screen while working in the field. The screenshot below shows an example of the Program Maintenance screen in the offline app. Your version may look slightly different based on your state. How often do you need to view or edit each of the following sections when you open a Program Maintenance record?Renewals(Required) Almost every time Sometimes Rarely or never Inspections(Required) Almost every time Sometimes Rarely or never Reference Data(Required) Almost every time Sometimes Rarely or never Internal Notes(Required) Almost every time Sometimes Rarely or never Think about the last time you opened a Program Maintenance record while in the field. What were you trying to do or find?(Required)Is there any information you expected to see on this screen that isn't shown? (Optional)Is there anything else about the Program Maintenance screen that you find confusing or would like to see improved? (Optional) TASK 2: Account Maintenance Usage Usage The following questions will be about your usage of the Account Maintenance screen while working in the field. The screenshot below shows a popup that will allow you to make edits to the Hours of Operation section of the account maintenance screen. Looking at the screenshot above, this facility's hours are set to "Appointment Only" on one day. Which day is that?(Required) Friday Saturday Sunday I’m not sure When you add hours of operation to an account, are most days typically open or closed?(Required) Most days are open Most days are closed It varies I rarely add hours of operation When entering hours of operation, how often do multiple days have the same hours?(Required) Almost always (most days share the same hours) Often Sometimes Rarely (each day is usually different) Do you have other suggestions to make entering hours of operation faster or easier? (Optional)Would you like to share any general feedback about today’s survey? (Optional)
